Find answers to common questions about our clinic, services, and booking.
The easiest way is to message us on WhatsApp at +65 8757 7561. Let us know your preferred date, time, pet's name, and reason for the visit. We'll confirm your slot. You can also call us at +65 6481 6889 during opening hours.
We do see walk-in patients, but please note that a walk-in charge applies for visits without a prior appointment. We recommend booking ahead via WhatsApp to secure your preferred time and avoid waiting.
Mon, Wed, Thu, Fri: 10:00 am – 2:00 pm and 4:00 pm – 8:00 pm. Sat & Sun: 10:00 am – 1:00 pm and 2:00 pm – 5:00 pm. Closed on Tuesdays and Public Holidays.
Last appointment is at 7:40 pm on weekdays and 4:40 pm on weekends. After-hours consultation charges apply after these times.
We provide urgent care during our opening hours. If your pet needs emergency attention outside our operating hours, please contact an emergency veterinary hospital. You may also reach out on WhatsApp and we will respond as soon as we can during the next business day.
Vaccination requirements depend on your pet's species, age, and lifestyle. We'll recommend the appropriate schedule during your consultation. Please contact us for specific advice tailored to your pet.
Yes, a walk-in charge applies for visits without a prior appointment. We encourage booking via WhatsApp to avoid this charge and to help us serve you better.
Please bring your pet's vaccination records, medical history, a list of current medications, and any photos or videos of symptoms. We recommend arriving 5–10 minutes early so we can get you settled.
We accept cash, NETS, and major credit/debit cards (Visa, Mastercard). Please contact the clinic if you have questions about other payment options.
We primarily treat dogs and cats. If you have a rabbit, hamster, or other small animal, please call us ahead of your visit so we can advise you accordingly.
We're at 338 Ang Mo Kio Ave 1, #01-1671, Teck Ghee Court, Singapore 560338. The nearest MRT is Ang Mo Kio (NS16).
Please contact us on WhatsApp if you're running late. We'll do our best to accommodate you, though you may need to wait for the next available slot.
